About the Role
We are hiring for an Operations Associate role to work closely with the founding team in onboarding of restaurant and vendor partners onto the Redbasil marketplace.
Cultivate a strong understanding of the food + beverage ecosystem and clearly articulate to users the value proposition of a digital marketplace to solve for current friction points
Responsible for day-to-day operations, coordinating logistics, resolving customer complaints, price benchmarking, preparing analysis for founders
Onboarding of wholesale vendors / traders / distributors within specified categories (e.g. fresh produce, meats + poultry, dry grocery etc.)
Demo the marketplace platform to potential food + beverage outlets and chefs associated with Cloud Kitchens and dine-in restaurants
Build and maintain stakeholder relationsihps; Influence decision makers by showcasing a deep understanding and empathy for their needs and pain points
Customer service and support for onboarded partners
What we are looking for
Completed a Bachelors degree, preferably in business administration (other degrees will also be considered)
1+ year of experience in operations / sales / digital growth / startups (prefered)
Obsesive customer-orientation, anticipates user needs proactively
Self-driven, action-oriented, entrepreneurial mindset
Comfortable with stretch goals and drive to achieve them
Ability to thrive in an unstructured environment
Sound knowledge of Excel, Word, Powerpoint and related tools
About the Company
Red Basil Technologies is a new startup building a B2B digital marketplace for food and beverage establishments (e.g. restaurants, cloud kitchens) and their suppliers (e.g. wholesale food distributors, traders etc.). Our mobile app-based solutions include a digital storefront for suppliers, contracting, procurement, order fulfillment and payment workflows for restaurants.
We have recently launched in Delhi NCR market and getting enthusiastic feedback from customers. Looking for passionate, curious, go-getters to join the founding team and help build our Go-to-Market effort in Gurgaon/Delhi/Noida.