Operations Associate

Gurugram, Haryana, India

Job Type

Part Time

About the Role

We are hiring for an Operations Associate role to work closely with the founding team in onboarding of restaurant and vendor partners onto the Redbasil marketplace.

Responsibilities include

Cultivate a strong understanding of the food + beverage ecosystem and clearly articulate to users the value proposition of a digital marketplace to solve for current friction points

Responsible for day-to-day operations, coordinating logistics, resolving customer complaints, price benchmarking, preparing analysis for founders

Onboarding of wholesale vendors / traders / distributors within specified categories (e.g. fresh produce, meats + poultry, dry grocery etc.)

Demo the marketplace platform to potential food + beverage outlets and chefs associated with Cloud Kitchens and dine-in restaurants

Build and maintain stakeholder relationsihps; Influence decision makers by showcasing a deep understanding and empathy for their needs and pain points

Customer service and support for onboarded partners

Requirements

What we are looking for

  • Completed a Bachelors degree, preferably in business administration (other degrees will also be considered)

  • 1+ year of experience in operations / sales / digital growth / startups (prefered)

  • Obsesive customer-orientation, anticipates user needs proactively

  • Self-driven, action-oriented, entrepreneurial mindset

  • Comfortable with stretch goals and drive to achieve them

  • Ability to thrive in an unstructured environment

  • Sound knowledge of Excel, Word, Powerpoint and related tools

About the Company

Red Basil Technologies is a new startup building a B2B digital marketplace for food and beverage establishments (e.g. restaurants, cloud kitchens) and their suppliers (e.g. wholesale food distributors, traders etc.). Our mobile app-based solutions include a digital storefront for suppliers, contracting, procurement, order fulfillment and payment workflows for restaurants.

We have recently launched in Delhi NCR market and getting enthusiastic feedback from customers. Looking for passionate, curious, go-getters to join the founding team and help build our Go-to-Market effort in Gurgaon/Delhi/Noida.

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